Branch Front Counter Solution

CAPTURE CHECK IMAGES AT THE TELLER WINDOW

Capturing deposits at the teller window dramatically streamlines branch processes and reduces training requirements. By eliminating cash tickets and simplifying end-of-day balancing, branches can improve productivity while offering customers an important new benefit: transactions are balanced and approved on the spot. Carreker's Branch Front Counter Solution includes two products that together provide a comprehensive remote deposit capture solution at the teller window.

Source Capture Suite™/Teller Capture enables rapid conversion of paper checks to images while minimizing errors and lowering back office proof volumes and related staffing. Teller Capture works with Source Capture Suite/Store & Forward to capture, manage and transfer check images to the bank's central processing site. Both products are part of Carreker's Source Capture Suite, which includes remote deposit capture solutions for branches,multi-channel deposit taking locations, merchants, businesses, and ATMs. Teller Capture can be integrated with your existing teller system to provide sophisticated image capture, amount recognition, MICR line validation and image quality inspection. Store & Forward stores balanced transactions in the local image and data repository for transfer to the Source Capture Suite/Base application residing at central operations. These image support components can be integrated "under the covers," in coordination with your teller vendor, to maintain the same look and feel of your existing system. They have no impact on existing teller transactions and can operate in a multi-platform environment.

Carreker's Source Capture Suite/Base application resides at central operations, managing the receipt and consolidation of transactions. This application also manages downstream processing and distributes data and images to all required endpoints. These endpoints can include posting and the bank's applications for image archive, image exchange and IRDs.

BENEFITS

Retail Operations

• Eliminates check transportation costs
• Improves the deposit taking window
• Reduces deposit errors
• Improves customer satisfaction, retention
• Reduces supply costs
• Simplifies teller training

• Accelerates processing
• Facilitates earlier exchange and posting
• Reduces proof requirements
• Moves work to lower-cost areas
• Eliminates or reduces proof/sorter equipment
• Minimizes back office research problems

• Delivers new product and revenue opportunities
• Blends ACH/check services
• Gives the bank a competitive advantage
• Eliminates geographic boundaries to new business
• Improves customer confidence

• Improves fraud detection in branch operations
• Reduces return item exposure
• Minimizes risk of uncollectable items

For more information about this solution, contact Doug Halvorsen at 704.602.5335 or complete our Information Request Form.