Leverage our expertise to guarantee the successful installation, integration and operation of your new applications.

IMPLEMENTATION SERVICES
Carreker offers a wide range of consulting and implementation services ensure the successful installation, integration and operation of our products and applications.

CONSULTING
Your organization can leverage our operational and technical expertise to evaluate existing operations and plan for new applications. We offer these services:

• Workflow re-engineering
• Software recommendations
• Implementation approaches
• Roll-out strategies
• Staffing recommendations
• Operating procedures
• Testing environments
• System recovery plans
• Production plans
  

IMPLEMENTATIONS
Our professional implementation services go above and beyond a standard installation to ensure that your institution quickly achieves the maximum benefits of our software products.

Planning Services provide the detailed data gathering and procedures required for an efficient, cost effective implementation. Planning sessions include:

• General
• Overview
• Component
• Specification Definition
• User Training
  

Account Management Services provide coordination, direction and communication throughout the implementation process. A Carreker Account Manager can be assigned to ensure constant communications with the your internal project manager and bank management.

Installation and Integration Services provide the installation, integration, and testing of the software systems and data sets that comprise the check and image processing solutions recommended by Carreker.

Custom Code Services include designing, coding and testing the bank-specific On-Us editing and validation rules, application identification and output processing procedures.

Operation and Systems Training includes training selected members of your staff to operate and maintain the proposed check and image system. These trained staff members in turn become the trainers for the bankxs remaining staff.

Change Control allows you to control any changes that might arise during the implementation that are not contained within the scope of the original work. This ensures timely responses from the bank and Carreker and helps to minimize any changes to the existing schedule.

Migration Support Services provide front-line technical and operational support during the migration period, including pre-implementation planning, on-site assistance during the live implementation activities, and a post-implementation review to ensure your staff is fully utilizing the capabilities provided by the new system.

For more information about this solution, contact Doug Halvorsen at 704.602.5335 or complete our Information Request Form.