Inbound Returns/Express™

BOOST PRODUCTIVITY AND REVENUE WITH IMAGE-BASED RETURN ITEM MANAGEMENT

Financial institutions have never scrutinized their technology investments more closely. Today's bank processing systems must not only increase efficiency, they must also reduce costs, improve customer service and aid revenue growth. Moreover, they must effectively prepare banks for a future that includes check truncation, image exchange and streamlined, paperless back office processing.

Inbound Returns/Express is a versatile, image-based return item management system that meets these critical demands. Expediting the rapid flow of images and data throughout the returns work cycle, it creates a near-paperless environment that reduces operating costs and lowers risk. In addition, Inbound Returns/Express provides new revenue sources and increases customer loyalty by allowing banks to expand their service offerings.

BENEFITS

• Improves productivity by automating inbound returns processes
  
• Reduces expenses by eliminating manual processes
  
• Increases revenue through new services
  
• Enhances customer service by accelerating the notification cycle and making new services available
  
• Provides dramatic efficiency gains through online research facilities
  
• Reduces risk by allowing banks to identify fraudulent items more quickly
  
• Positions inbound returns area for image exchange by recognizing and enabling processing of image exchanged items and IRDs
  
• Improves production quality by eliminating operator errors
  
• Supports RCK re-presentment
  
• Reduces IT expenses through a user-friendly, client/server environment
  

For more information about this solution, download the brochure (PDF, top right). You can also contact Doug Halvorsen at 704.602.5335 or complete our Information Request Form.