Document Repair™
Carreker's Document Repair facility
offers operational and performance
improvements to both prime pass
capture, restore, and recapture
processing, benefiting applications
such as Image Statements and
Image Delivery System.
SUMMARY
Document Repair is a generalized
repair facility that allows workstation
operators to reconcile image exception
accounts with much greater efficiency
than ever before. Image exception
accounts are ones that have missing
or suspect items. Missing items are
captured items for which no image
is available. Free items are image-captured
items that have no apparent match
to the DDA records for that account
in a particular cycle. Suspect items
are captured items for which the
image is of poor or unknown quality.
The Document Repair operator can
use a low-speed scanner to capture
the missing and suspect items and
add them to the image database for
reconciliation. Document Repair also
allows any Free items from previous
capture passes to be automatically
matched against a listing of missing
items during image processing.
HIGHLIGHTS
In a restore from Archive or recapture
scenario, Document Repair can be
used to repair items in Image Statements
and Image Delivery System processing,
handle suspect items from the recapture,
and resolve missing items with a
significant improvement in operator
productivity.
In addition, in prime pass image
capture, Document Repair can be used
to fix suspects prior to POD processing
or to repair items prior to loading
them to an image archive.
DESCRIPTION
Prior to the availability of Document
Repair, the Statement Interactive
Session (SIS) facility was the recommended
image repair solution. Document Repair
offers significant productivity and
functionality improvements over the
SIS facility.
While the operational flows for
both the Image Statements and the
Image Delivery applications remain
essentially unchanged, Document Repair's
streamlined workflow eliminates or
automates many of the steps formerly
performed by an operator.
- Document Repair automatically matches
free items and views/accepts suspect
items.
- Document Repair can batch scan and
automatically match the remaining
items.
The combined effect is improved
efficiency, fewer mistakes, and fewer
headaches.
FEATURES
- Automatic batch Scan and Match facilities
for improved efficiency
- Locator report facilities to help
quickly find checks to be scanned
- Exception item review and verification
facilities to provide the control
you want.
- User Exits, including the Codeline
Validation exit, to provide flexibility
and customization
- Image lookup capabilities to speed
the operator reconciliation process
- Free item match facilities to again
maximize operator productivity
BENEFITS
- Document Repair provides operational
improvements and time savings to
the exception account process increasing
overall operator productivity by
up to 8 times.
- Document Repair takes advantage
of the automation features of the
BUIC scanner, greatly improving operator
productivity for scanning batches
of missing images and automatically
matching those images to appropriate
items. When operating multiple workstations
during the scan and match process,
operator productivity can be increased
up to 24 times.
- Document Repair allows multiple
operators to repair items within
the same account, removing the restriction
of one operator per account. Repair
is handled from a cycle view rather
than from only an account view, allowing
for significantly faster resolution
of the exception accounts.
- Document Repair can replace the
SIS process in the Statements or
Image Delivery workflow with little
change to the current operation.
For more information about this solution, contact
Doug Halvorsen at 704.602.5335 or complete our Information
Request Form.
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