Making the Business Case for Offshoring the Back Office

Speaker: Bob Olson, President and Chief Executive Officer, Carretek

The Check Forum
June 8, 2006
Atlanta, Georgia
10:30 - 11:45 p.m.

Will you be caught off guard when your CEO assures Wall Street that your bank’s expense containment strategy includes an offshoring component? Are you prepared to estimate the benefits you can deliver by taking selective advantage of skilled offshore resources? Do you know which activities are suitable candidates for offshoring and which are not? Are you familiar with the rates of savings experienced by peer institutions?

Most CEOs are asking their operations and technology areas for year-upon-year cost reductions that will be difficult to deliver through in-house automation and productivity. They are aware that advances in telecommunications and image technology, coupled with regulatory change, have enabled offshoring of functions once held entirely in-house.

That is why most are beginning to take a serious look at offshoring whole back office functions. A few banks are already scoring cost reductions of 30%, 40%, 50% and more in such functions as adjustments, exceptions, proof of deposit, and others.

This session will provide attendees with case histories them to prepare to build their own business case.

Session takeaways:

• Establishing your offshoring objectives
• Determining the scope of your potential
• Evaluating the alternatives: onshore, nearshore, offshore
• Assembling the numbers
• Presenting the business case

The Check Forum