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Adjustments — Bridging Silos from Check to Other Payments

Jerry Cranney, Senior Vice President, Adjustments, Key Bank
Sandy Grow, Senior Vice President, Adjustments, Wachovia

BAI TransPay Conference & Expo
May 25, 2006
Las Vegas, Nevada
2:00 p.m. – 3:00 p.m.

Banks are challenged to integrate their payments business profitably while every aspect is changing in fundamental ways. Payments revenue is vulnerable as check payments are electronified, even while banks must make costly payment innovations across payment groups. To base their decisions on facts rather than industry generalities, front-runners are turning to advanced analytical tools that:

  • The adjustments challenge, post Check 21
  • The opportunities: customer service, productivity, ROI on related image investments
  • Looking over the silo wall: systems, culture, regulations
  • What’s easy, what’s hard; lessons learned

BAI TransPay Conference & Expo

Contact: Ann S Cave
email: ascave@checkfree.com
phone: (678) 375-4039

 
     
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