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Carreker’s Global Payments Consulting Offers Image
Exchange Workshop
Curriculum Designed to Help Banks Recognize Challenges
and Manage Complexity of Image Migration
DALLAS, TEXAS (May 19, 2005) — Carreker Corporation
(Nasdaq: CANI), a leading provider of technology and consulting
solutions for the financial industry, announced the availability
of an intensive Image Exchange Workshop delivered by its Global
Payments Consulting image experts.
Already applied in the marketplace, Carreker’s Image
Exchange Workshop is targeted to large and mid-sized banks
already migrating toward image exchange or contemplating doing
so. Its beneficiaries typically include the head of the participating
bank’s operations group, check applications support personnel,
and key operational personnel from such areas as capture, reject
reentry, balancing, extract and control, dispatch, settlement,
exceptions, returns, research, adjustments, statement rendering,
float, and fraud.
Since image exchange became legally and technologically feasible,
it has been successfully deployed by a number of banks that
recognize its potential cost savings and customer service improvements;
in a bellwether move, the Federal Reserve is set to offer end-to-end
image exchange soon. However, the complexity of the changes
image exchange requires within a bank, and the parallel challenges
to their external relationships and networks, have discouraged
rapid change on the part of many banks. They see the benefits
but are concerned about setting the strategy and staging the
next steps.
Suzette Massie, president of Carreker’s Global Payments
Consulting said, “From a business perspective, many
of our banking clients are eager to reap the known benefits
of image exchange, but are daunted by the challenging complexity
of the business decisions and operational impacts that exist
in an image exchange world. We created this workshop out
of our experience in helping many banks anticipate these
impacts and prioritize their decisions.”
Carreker’s Image Exchange Workshops are modeled after
its highly successful Check 21 Workshops delivered in 2004
for hundreds of leading bankers and their customers, which
also addressed a set of complex impacts across multiple areas
of the banks. They are conducted by Carreker consultants who
average more than twenty years experience in image strategy
and technology, payment operations, and risk management. At
the conclusion of the Workshop, participants will receive customized
documentation of the bank-specific issues surfaced in the Workshop,
follow-up action plans, and high-level recommendations.
J. D. (Denny) Carreker, chairman and CEO, Carreker Corporation,
said, “The lost opportunity cost of delaying image exchange
is estimated at millions of dollars per year, depending on
a bank’s check volumes, exchange partners, and ability
to leverage the use of images in back office operations. So
there is a premium on getting there quickly, with an overarching
strategy that ensures the right changes take place at the right
time with the right parties involved. Our consulting Workshops
are another example of leveraging our expertise on behalf of
our client base.”
For more information, see Carreker’s Image
Exchange Workshop Brochure or contact Steve Hill at 508-485-2283, shill@carreker.com.
About Carreker Corporation
Carreker Corporation improves earnings for financial institutions
around the world. The Company’s integrated consulting
and software solutions are designed to increase clients’ revenues
and reduce their expenses, while improving security and increasing
the value of their customer relationships. Carreker provides
products and services to more than 250 clients in the United
States, Canada, the United Kingdom, Ireland, continental
Europe, Australia, New Zealand, South Africa, South America,
Mexico, and the Caribbean. Clients include the full range
of community, regional and large banks, among them more than
75 of the largest 100 banks in the United States. Headquartered
in Dallas, Texas since 1978, Carreker Corporation has offices
in London and Sydney. For more information, visit www.carreker.com.
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