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Carreker
Corporation Press Release - May
3, 2005
Carreker and Micrographic Sciences
Announce Alliance to Help Banks Streamline
the Research and Data Retrieval Process
ORLANDO, FLORIDA, BAI TransPay
Conference (May 03,
2005) — Carreker Corporation (Nasdaq: CANI),
a leading provider of technology and consulting solutions
for the financial industry, announced today the formation
of an alliance with leading document management provider
Micrographic Sciences, Inc. (MSI) to integrate MSI’s
Advanced Network Foldering (ANF) solution with Carreker’s
common, enterprisewide, Express Research™ solution.
Under the agreement Carreker will recommend the integrated
solution to institutions that require a more efficient
request, retrieval, and distribution process as well
as to existing users of its research and adjustments
software (called Innovasion™) when these clients
upgrade to Express Research™.
Carreker’s Express Research™ is a web-based
solution that provides centralized, self-service
management of exception and customer service requests.
By integrating image archive, data repositories,
all items data and microfilm technology, it dramatically
streamlines the research process as it improves efficiency,
reduces expenses and enhances customer service. Express
Research enables research requests to flow automatically
through the enterprise, from point of entry to delivery,
using system rules and maintainable, customizable
parameters.
MSI’s Advanced Network Foldering is an automated
microfilm, document, and digital image retrieval,
foldering, and distribution solution that allows
the client to maintain their existing data archives
while transitioning to Express Research™. It
offers support for state-of-the-art retrieval devices,
legacy retrieval devices, and cutting edge digital
archive retrieval and adds increased functionality
and better image quality to existing systems.
Paul F. Puttman, president, Micrographic Sciences
said, “As financial institutions increasingly
migrate to a more efficient, automated research process,
it will be critical for them to leverage their existing
infrastructure, including historical archives and
user interfaces. Advanced Network Foldering will
allow them to bridge the gap between legacy equipment
and newer systems to enable faster, easier and more
cost-effective data retrieval.”
“Researching and responding to customer requests
can be costly and labor intensive. This process can
be further complicated in a blended payments environment,
where item data is stored in multiple systems, and
requests are received from multiple departmental
applications,” said John Carreker, president,
Global Payments Technology, Carreker. “As banks
look to improve the research process while reducing
costs, having a common platform like Express Research
and Advanced Network Foldering will serve this purpose
and dramatically improve customer service.”
J.D. (Denny) Carreker said, “As the banking
industry continues its shift from paper to imaging
to achieve operational efficiencies, our clients
are faced with additional research challenges. We
continue to devise solutions and alliances that will
enable banks to leverage the transition to their
operational and customer advantage.”
About Carreker Corporation
Carreker Corporation improves earnings for financial
institutions around the world. The Company’s
integrated consulting and software solutions are
designed to increase clients’ revenues and
reduce their expenses, while improving security
and increasing the value of their customer relationships.
Carreker provides products and services to more
than 250 clients in the United States, Canada,
the United Kingdom, Ireland, continental Europe,
Australia, New Zealand, South Africa, South America,
Mexico, and the Caribbean. Clients include the
full range of community, regional and large banks,
among them more than 75 of the largest 100 banks
in the United States. Headquartered in Dallas,
Texas since 1978, Carreker Corporation has offices
in London and Sydney. For more information, visit
www.carreker.com.
About Micrographic Sciences
Micrographic Sciences, Inc. is dedicated to providing
comprehensive value-added services that satisfy
the increasing demands of document management.
Since 1976 MSI’s in-house quality control
and production systems have evolved into the Advanced
Network Foldering Technologies Suite (ANF). ANF,
developed by users for users, provides the customer
with integrated document retrieval and distribution
regardless of the document’s source or storage
method. ANF has quickly been embraced by 7 of the
top 25 banks in the US and the top 2 bank servicing
companies in Canada. Headquartered in Cincinnati
Ohio, MSI has offices in Cleveland and Savannah.
For more information, please visit www.micrographicsciences.com.
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