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Carreker
Corporation Press Release - November
17,
2004
Regions Purchases Long-Term License
for Carreker’s Customer Value
Enhancement (CVE) Solution
DALLAS, TEXAS (November 17, 2004) — Carreker
Corporation (Nasdaq: CANI), a leading provider of
technology and consulting solutions for the financial
industry, announced today that Regions Financial
Corporation – one of the Top 15 financial service
providers in the United States with more than $84.1
billion in assets – has purchased a long-term
license for Carreker’s Customer
Value Enhancement (CVE) solution.
CVE helps financial institutions increase the value
of their customers by deploying technology, methodology,
knowledge transfer, best practices, and strategic
execution throughout the client’s executive,
regional, branch, and front-line areas. Its predecessor
front-line solution, EnAct, was previously deployed
throughout Union Planters Bank, which has been part
of Regions since the company and the former Union
Planters Corp. merged in July of this year.
“We are committed to achieving organic revenue
growth, and know that requires rigorous methodology
and compatible technology across our entire institution,” said
William E. “Bill” Askew, Regions executive
vice president of Retail Banking. “With CVE,
we plan to leverage our institutions’ strong
cultures of sales planning and high-quality customer
service to achieve a superior level of performance
and execution that delivers increased customer value.”
Keith Von Seggern, managing principal of CVE for
Carreker Corporation, said, “Regions’ decision
validates the tremendous investment Carreker has
made in the EnAct solution, taking it from an effective
front-line tool to what we call ‘making the
customer’s voice heard throughout the organization.’ We
have added metrics that help executives allocate
sales and service resources to best serve the bank’s
customer value goals. Most important, we have created
the ability for a bank to collect and consolidate
customer information that typically has been available
only at the very front lines – and to enrich,
distribute, and utilize the information for greater
customer value.”
J. D. (Denny) Carreker, chairman and CEO of Carreker
Corporation, said, “This success at a major
U.S. bank is a substantial and significant win for
our CVE team. It signals our opportunity to bring
value to financial institutions that are seeking
organic growth, and also those that wish to leverage
their growth through mergers and acquisitions. We
believe it also signals that banks in the U.S. are
experiencing a resurgence of appetite for CVE-type
solutions for leveraging their earlier investments
in customer databases and technology.”
About Regions Financial Corporation
Regions Financial Corporation (NYSE: RF), headquartered
in Birmingham, Ala., is a full-service provider
of retail and commercial banking, securities brokerage,
mortgage, and insurance products and services.
With its merger with former Union Planters Corp.
complete, Regions had assets of $84.1 billion as
of Sept. 30, 2004, making it one of the nation’s
Top 15 financial services providers. Regions’ banking
subsidiaries, Regions Bank and Union Planters Bank,
operate some 1,400 offices and a 1,700-ATM network
across a 15-state geographic footprint in the South,
Midwest and Texas. Its investment and securities
brokerage, trust and asset management division,
Morgan Keegan & Company Inc., provides services
from more than 145 offices. Additional information
about the new Regions, which is a member of both
the Forbes and Fortune 500 and operates one of
the Top 20 mortgage companies in the United States,
can be found at www.regions.com.
About Carreker Corporation
Carreker Corporation improves earnings for financial
institutions around the world. The Company’s
integrated consulting and software solutions are
designed to increase clients’ revenues and
reduce their expenses, while improving security
and increasing the value of their customer relationships.
Carreker provides products and services to more
than 250 clients in the United States, Canada,
the United Kingdom, Ireland, continental Europe,
Australia, New Zealand, South Africa, South America,
Mexico, and the Caribbean. Clients include the
full range of community, regional and large banks,
among them more than 75 of the largest 100 banks
in the United States. Headquartered in Dallas,
Texas since 1978, Carreker Corporation has offices
in London and Sydney. For more information, visit www.carreker.com.
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