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Carreker
Corporation Press Release - April
1, 2002
CARREKER’S ADJUSTMENTS/EXPRESS™ IN
FULL PRODUCTION AT WACHOVIA
CORPORATION’S
WILKESBORO SITE
DALLAS
(April 1,2002) — Carreker
Corporation (NASDAQ: CANI), a leading
provider of technology and consulting
solutions for financial institutions,
announced today that Wachovia Corporation,
created through the September 1
merger of First Union Corporation
and Wachovia Corporation, has implemented
Carreker’s new CS Adjustments/Express,
a third generation image-based
workflow adjustments system, and
is in full production at the company’s
Wilkesboro, N.C. site.
As
one of the original development
partners, Wachovia Corporation
(formerly First Union Corporation)
was selected as the initial installation
and Beta test site for the Adjustments/Express
system. Last year the system underwent
extensive testing and benchmarking
and was installed on a test basis
at the Wilkesboro site where it
was certified to exceed all design
points for functionality, performance
and reliability. Today, the system
is in full production at the company’s
Wilkesboro site, with more than
13,000 entries per month into the
system. Wachovia will implement
this system at its other facilities
as an enterprise solution for adjustments
processing.
“Serving
our customers is a top priority
at Wachovia Corporation,” said
Maria Cunningham, Vice President
and Wachovia’s Mid-Atlantic
Adjustments Manager. "This system
enables our team to quickly respond
to customer issues related to adjustments
and to better enhance our customer
service.”
The
development of Adjustments/Express
was a great model for how significant
software development projects should
be approached. To ensure that Adjustments/Express
contained all of the operational
and technical efficiencies demanded
by the market, Carreker assembled
a team of top professionals in
adjustments processing, including
representatives from four development
partner banks: Wachovia Corporation,
Global Processing Services, Bank
One and a fourth bank. Working
closely with Lynn Walters Consulting
and Global Concepts, Carreker combined
its experience in check processing,
image technology and bank operations
with that of this highly specialized
design group. This team provided
both intellectual capital and valuable “hands-on” expertise,
helping to create an exceptionally
functional adjustments offering
that satisfies the needs of banks
today and well into the future.
“The
development partners and our development
team had the luxury of starting
from scratch in building an adjustments
system that, while building upon
proven components, utilized the
latest available technology. This
approach resulted in the inclusion
of the latest operational features
and functions most requested by
the marketplace,” said Karl
Pezdirtz, SVP, Business Planning,
Carreker Global Technology Solutions.
"The
scalability of this product was
a key part of the design,” said
Joe Rowell, President, Carreker
Global Technology Solutions Division. "Adjustments/Express
has been certified to handle volumes
in excess of 8,000 adjustments
per day, allowing the nations’ largest
financial institutions to implement
this solution with confidence."
Wachovia
will host a site visit and system
demonstration for many of the nations
major top twenty banks at its Wilkesboro
installation on April 3rd and 4th. “Wachovia
is extremely excited about the
opportunity to present its new
adjustments solution to the banking
community,” said John Clift,
Vice President and Wachovia’s
Integrated Support Services Manager. “The
responses we have received from
our staff associates in each of
our sites have been phenomenal.
We look forward to sharing the
advantages of this product with
our peer banks.”
CS
Adjustments/Express joins Carreker’s
highly successful returns processing
applications, CS Exceptions/Express
and CS Inbound Returns/Express,
in providing the financial industry
with the most comprehensive and
powerful image-enabled back office
workflow products available to
the market.
About
Wachovia Corporation
Wachovia
Corporation (NYSE:WB), created
through the September 1, 2001,
merger of First Union and Wachovia,
had assets of $330 billion and
$28 billion in stockholders' equity
at December 31. Wachovia is a leading
provider of financial services
throughout the East Coast and the
nation. The company operates full-service
banking offices under the First
Union and Wachovia names in 11
East Coast states and Washington,
D.C., and offers full-service brokerage
with offices in 49 states and global
services through more than 30 international
offices. Online banking and brokerage
products and services are available
through wachovia.com and firstunion.com.
About
Carreker Corporation
Carreker Corporation improves earnings for financial
institutions around the world. Our integrated consulting
and software solutions are designed to increase our
clients’ revenues and reduce their expenses,
while improving security and increasing the value
of their customer relationships. Carreker provides
products and services to more than 200 clients in
the United States, Canada, the United Kingdom, Ireland,
Australia, and South Africa. Clients include the
full range of community, regional and large banks,
among them more than 75 of the largest 100 banks
in the United States. Headquartered in Dallas, Texas
since 1978, Carreker Corporation also has offices
located around the world including London, Toronto,
and Sydney. For more information, visit www.carreker.com
or phone Hal Denton at 972-340-2537.
Forward
Looking Statement — This
document contains forward-looking
statements based on current expectations
that are inherently subject to
risks and uncertainties. The
words "estimate," "project," "intend," "expect," "believe," "plan" and
similar expressions are intended
to identify forward-looking statements.
The Company's actual results
could differ materially from
those currently anticipated due
to a number of factors, including,
but not limited to, risks associated
with the Company’s acquisition
of Check Solutions, changes in
the banking industry’s
demand for the Company’s
solutions, significant customer
concentration and the potential
loss of a significant customer,
variations in operating results,
reduction in revenues due to
pricing arrangements, the infrequent
use of long-term contracts with
customers, the focus of the Company's
solutions on e-finance opportunities
and the chance that they will
not be accepted in the marketplace,
risks associated with rapid growth
in the Company’s business,
the inability to attract and
retain key personnel, existence
of defects or errors in the Company’s
software, ability to develop
new technologies and services,
ability to meet the changing
needs of customers, dependence
on third-party Internet providers
and the Internet, intense competition,
risks associated with strategic
alliances and acquisitions, inability
to protect the Company's proprietary
rights, infringement and other
claims and related expenses,
reliance on third-party licenses,
volatility in the Company's stock
price, exposure to risks associated
with international operations,
reliance on independent contractors,
governmental regulation and legal
uncertainties and anti-takeover
provisions in the Company's charter
documents and under applicable
law. These and other factors
are set forth in the Company's
annual report on Form 10-K filed
on April 30, 2001 and in other
reports and documents filed by
the Company with the Securities
and Exchange Commission from
time to time.
Carreker
Contacts:
Hal
Denton, Vice President, Marketing
972 340-2537 PH
972 233-7831 FX
Email: hdenton@carreker.com
Terry
Gage, Executive Vice President,
CFO
972 371-1454 PH
972 458-2567 FX
Email: tgage@carreker.com
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