Carreker Corporation Press Release - June 27, 2000

GartnerGroup and Carreker Launch 'Bank-to-Business' Study to Help Banks Meet the E-Payment Needs of Corporations, Customers

STAMFORD, Conn., and DALLAS, June 27 /PRNewswire/ -- Gartner Group, Inc. (NYSE: IT and ITB) and Carreker Corporation (Nasdaq: CANI) today jointly announced their intention to conduct an exclusive research study to establish banking's pivotal role in e-commerce and define the industry's business opportunity and requirements. The study's working title is "Competitive Strategies for Payment Mediates in an E-Business World."

The study's results, scheduled to be available to sponsor banks to validate and expand their 2001 planning assumptions contingent on a sufficient level of sponsorship being reached to launch the study, will help them understand and quantify their corporate customers' demand for banks' e-commerce-enabling core competencies and design IT infrastructure and products accordingly. The two companies are currently in conversations with leading banks and plan to accept six to 12 as Primary Sponsors of the research. Additional banks and bank services companies will be accepted as Secondary Sponsors.

Top analyst Thomas K. Brown, CEO of Second Curve Capital, will serve in an advisory capacity as the research unfolds. Global Integrity Corporation, a subsidiary of Science Applications International Corporation (SAIC), which was recently named by Business Week as the #1 private info tech company in the nation, will advise the research team on e-business security issues for enabling secure e-commerce.

Said J. D. (Denny) Carreker, chairman and CEO of Carreker Corporation, "Our belief -- validated in many meetings with top e-commerce and banking leaders -- upends the early assumption that banks would be automatically disintermediated when e-commerce realigned relationships among banks, their corporate customers, and the corporation's customers. Experience shows that e-commerce may make banks even more pivotal. Between their regulated responsibilities, their unique access to information, the nature of their customer relationships, and their internal core competencies, banks have what their e-commerce customers need and in many cases are trying to replicate. This represents massive business potential for banks, but it requires rapid learning and rapid action. Our study will accelerate the process for the banks that take part in it."

Dr. James Moore, Ph.D., VP, Research Director, GartnerGroup, noted the growing need for banks to fully understand their full e-commerce potential

• "not just how best to put traditional products online but how to exploit the banks' vast wholesale online potential." Added Moore, "For the last decade, banks have been the leading buyers of information and technology

• investing probably more than any other industry. Now that the e-commerce is changing some of the rules, it is vital that banks learn what they must do to protect that IT investment by structuring it for the new economy. There is a window here that will close quickly. Right now, banks are best positioned for to take advantage of it."

Tom Brown saluted the ambition of the research. "Carreker and Gartner are helping banks look beyond the pure technological opportunity e-commerce represents. They are asking banks, 'If you look at the core competencies you have honed over the years, are they more important or less in the e-commerce environment? Are your corporate customers more in need of those capabilities or less? And how quickly can you convert them to value-added services?' Most banks do not know the answer, and it could be a game changer for any of the major banks."

Daniel T. Woolley, President and COO of SAIC's Global Integrity Corporation, applauds the study's proactive approach to helping banks maximize their e-business potential.

"There are few cornerstones in the marketplace which shape our economic vision and institutionalize the technology like the financial industry; the first industry to implement an information sharing and analysis facility to discuss security trends and threats in the industry," Woolley said. "With the rapid expansion of electronic business, and in particular, the growing concern associated with privacy and confidentiality of personal banking and investment information, the role of implementing information security to enable secure e-commerce has grown exponentially. Therefore it is critical for the financial industry to demonstrate its aptitude in not only allocating an appropriate IT budget that supports the requirements of their consumers, but also engineering a secure conduit that will demonstrate the integrity and confidence customers will learn to demand with all e-commerce transactions."

Gartner and Carreker combined constitute a solid research team as the premier providers in their respective fields -- Gartner Group in leading edge information technology research in financial services and e-business, and Carreker in banking expertise, client relationships, and infrastructure building.

Beyond the sponsor banks, the study will also gather information from key e-commerce corporations, including sponsoring bank customers, industry analysts, and key banking industry groups.

For more information about the study, contact William J. Stuart, Managing Director, Carreker Corporation, 972-371-1440, bstuart@carreker.com or Thomas O'Flaherty, Vice President, Gartner, 203-316-3529, thomas.oflaherty@gartner.com.

About Gartner Group, Inc.:
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients achieve their business objectives through the intelligent and efficient use of technology. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit; Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renown Symposia; and http://www.gartner.com. Gartner subsidiary TechRepublic, Inc. (http://www.techrepublic.com) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 1999 revenues of $734 million. Gartner's 3,600 associates, including 1,200 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit the company on the Web at http://www.gartner.com.

About Carreker Corporation:
Carreker Corporation is a leading provider of integrated consulting and software solutions that enable banks to increase revenue and/or reduce costs, while leveraging institutions' existing core competencies in order to realize their e-commerce potential. The Company's offerings include revenue enhancement, payment systems, and e-business solutions. The Company's customers include 170 financial institutions in the United States, Canada, United Kingdom, Ireland and Australia, including 70 of the largest 100 banks in the United States. For more information about Carreker, please visit the company's Web site at http://www.carreker.com. SOURCE Carreker Corporation and Gartner Group, Inc.

CONTACT: Carol Wallace, Vice President, Public Relations of Gartner, 203-316-3575, carol.wallace@gartner.com; Terry Gage of Carreker Corporation, EVP & CFO, 972-371-1454, fax:972-458-2567.