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Carreker Corporation Press Release - March 28, 2000

Carreker Corporation Announces Contract with ACS for New ATM Network Monitoring and Management Software

(DALLAS, March 28, 2000) – Carreker Corporation* (NASDAQ: CANI) today announced that Affiliated Computer Services, Inc. (NYSE: ACS) has licensed Carreker’s new product offering: eTellerManager™, an integrated automated teller machine (ATM) network management solution that provides fault and device monitoring, as well as automated dispatch and escalation of ATM service requests. Carreker’s product will replace Gasper, ACS’ existing ATM monitoring solution, for ACS’ entire ATM network.

Through eTellerManager, ACS expects to realize improved ATM performance management, reduced operational costs and increased ATM availability. The contract with ACS represents Carreker’s first sale of the company’s ATM monitoring system since it was acquired in February 2000 with the purchase of Canadian-based Automated Integrated Solutions, Inc. (AIS), a provider of advanced technologies driving the monitoring and communication requirements of large ATM networks.

eTellerManager automates a large portion of the work associated with the management of large ATM networks, allowing clients to better analyze, respond to, and manage their ATM networks. Using electronic data interchange channels to communicate with most nationally based service providers, as well as Interactive Voice Response, pager, e-mail and Internet facilities, the system manages the identification and associated dispatching of all ATM network faults and events, as well as the scheduling and tracking of 1st line, 2nd line and emergency cash activities. eTellerManager reduces the organization’s staffing requirements, increases ATM availability through improved fault and service management, and more efficiently manages ATM service vendors and their associated costs.

"Carreker’s comprehensive approach to ATM management offers a significant opportunity to improve upon the services we bring to our customers’ ATM networks," said Patrick Law, vice president, Client Operations at ACS. "As the ATM industry continues to expand and diversify, it is important to not only streamline operational processes and costs, but to look at new ways to enhance the value realized by our customers. Utilizing electronic computer-to-computer mechanisms for interacting with armored car companies and our own service technicians, Carreker’s eTellerManager system will allow ACS to automate its internal communications. These are value-added facilities that will differentiate ACS in the ATM marketplace," concluded Law.

The company’s comprehensive eTellerManager is built upon an open architecture platform and is client/server based. According to Bjorn Larsen, managing principal of Carreker Corporation and former president of AIS, highly flexible, open software has become a necessity as the industry moves toward an Internet-based business model.

"In addition to the requirement of an open platform, each industry player wants an individualized solution that fits their specific business needs, without investing months of effort in the customary scripting associated with other ATM fault management systems," continued Larsen. "Carreker’s ATM management solution follows the company’s tradition of offering clients a customizable approach to satisfy their unique business objectives."

"As ATM deployment nears saturation, financial institutions are challenged to find new ways to increase profitability," said Royce Brown, vice chairman, Carreker Corporation. "They must take advantage of technological solutions to bring their business to the forefront of the market in an effort to increase profit and market share while reducing cost. As the ATM industry enters the mature phase of its life cycle, the costs to operate an ATM network will continue to be scrutinized. Those operators who have not effectively managed their costs will have difficulty remaining efficient in this highly competitive marketplace," continued Brown.

About Affiliated Computer Services - ACS is a Fortune 1000 company providing technology solutions to commercial and government clients worldwide. ACS delivers e-solutions; consulting and systems integration services; and complete technology and business process outsourcing solutions to a diverse base of clients and industries. Its solutions are designed to promote value and enhance business performance and are delivered by more than 17,000 people in 20 countries. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS". ACS makes technology work for its clients. Visit ACS on the Internet at http://www.acs-inc.com.

*About Carreker Corporation – Carreker Corporation, currently known as Carreker-Antinori, Inc. has recommended to shareholders that the corporate name be changed at the next annual meeting. The company is a leading provider of integrated consulting and software solutions that enable banks to increase revenue and/or reduce costs, while leveraging institutions’ existing core competencies in order to realize their e-commerce potential. The Company's offerings include revenue enhancement, payment systems, and e-business solutions. The Company's customers include 170 financial institutions in the U.S., Canada, United Kingdom, Ireland and Australia, including 70 of the largest 100 banks in the United States. For more information about Carreker-Antinori, please visit our Web site at www.carreker-antinori.com.

 
     
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