Leading ATM Processor in Portugal Benefits from Improved Network Operational Efficiencies and Reduced Costs

Carreker Corporation, a leading provider of technology and consulting solutions for the financial industry, announced today that Sociedade Interbancária de Serviços, S.A. (SiBS), an Interbank Society focused on providing Automated Teller Machines (ATMs) and Point Of Sale (POS) networking for payment services to the Portuguese banking industry, has licensed its eiManager software to manage their network of more than 10,000 ATMs.

eiManager is an enterprise ATM network management solution that allows financial institutions to improve ATM network efficiency and reduce costs by streamlining processes and enhancing the management of ATMs and service providers. Utilizing Carreker’s eiManager, banks and service outsourcers have achieved 99 percent or greater prime-time availability.

“As the largest processor of ATMs in Portugal, it is essential that we have a real-time view of our network and can proactively respond to any potential faults within the system. Accurate service level control is vital for the optimal economic performance of our network,” said Mr. João Luis Baptista, executive director, SiBS. “Carreker’s eiManager provides us with improved fault management capabilities by allowing us to interpret, respond, ticket, dispatch, escalate and report any potential problems within the network either before they will impact our customers or early enough to minimize their consequences.”

“Delayed identification and resolution of ATM faults and network inefficiencies can seriously impact an organization’s revenues, operating costs, and customer service,” said Brian Evetts, managing director, Cash & Logistics, Carreker Corporation. “Carreker’s proven eiManager provides SiBS with a scalable solution that automates the complete cycle of problem detection and resolution and allows them to continue their commitment of offering their clients superior customer service.”

Carreker chairman and CEO, J.D. (Denny) Carreker said, “We’re delighted that SiBS has chosen our eiManager solution to help optimize their vast network of ATMs. Their selection of our solution is a continuation of our strategic global expansion and further validation of our Cash & Logistics technologies in the European market.”

eiManager receives real-time alerts for ATM faults and cash activity and automatically schedules business actions when a problem occurs. ATM statuses are tracked in real-time, providing users with the ability to measure and report the impact of the faults. Advanced cash correlation logic allows for complex, automatic cash replenishment scenarios.

About SiBS - Sociedade Interbáncaria de Serviços, S.A.
Founded in 1983 by a group of twelve Banks, SiBS is an Interbank Society focused on providing ATM and POS networking for payment services to the Portuguese banking industry. With 33 shareholder banks (representing more than 98 percent of the country’s market share) SiBS is responsible for the deployment and management of the Multibanco network (MB). This country-wide ATM and POS network services all customers of all banks in a truly “universal” model. Today, Multibanco network incorporates more than 10,000 full-function ATMs and more than 140,000 POSs. The number of on-line/real-time transactions in 2004 exceeded 1.45 billion operations.

Beginning in1989, by appointment of the Portuguese Central Bank (BdP), SiBS assumed the tasks of the national ACH processor, therefore processing and clearing the total number of checks, Interbank Credit Transfer Orders and Direct Debits of the entire country. Most notably, the Portuguese payment system is a fully dematerialized system, where check truncation has been introduced for more than 15 years and check image went live in 2003.

Also by appointment of BdP, SiBS provides continual support of the national Real Time Gross Settlement System and its connections with the European Central Banks systems (PEACH and Target).

About Carreker Corporation
Carreker Corporation improves earnings for financial institutions around the world. The Company’s integrated consulting and software solutions are designed to increase clients’ revenues and reduce their expenses, while improving security and increasing the value of their customer relationships. Carreker provides products and services to more than 250 clients in the United States, Canada, the United Kingdom, Ireland, continental Europe, Australia, New Zealand, South Africa, South America, Mexico, and the Caribbean. Clients include the full range of community, regional and large banks, among them more than 75 of the largest 100 banks in the United States. Headquartered in Dallas, Texas since 1978, Carreker Corporation has offices in London and Sydney. For more information, visit www.carreker.com.