Wachovia Installs Carreker System

Steve Bills
June 17, 2005
American Banker

Following are excerpts taken from the June 17, 2005 edition of American Banker.

Wachovia Corp. of Charlotte has installed an image-enabled check adjustment processing system from the Dallas software vendor Carreker Corp.

Wachovia expects the software to reduce adjustment costs by about 30%.

"We needed a reliable adjustment solution that could be deployed across the enterprise and allow us to achieve scalability in an ever-changing marketplace, while still improving customer service and decreasing adjustments-related costs," Sandy Grow, a senior vice president at Wachovia and its manager of adjustments, said in Carreker's press release.