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Articles and White Papers

Contact: Ann S Cave
email: ascave@checkfree.com
phone: (678) 375-4039

2007
  Global Warming and Fee Income Cooling — An Inconvenient Truth?
by Jeff Burton (Article, 2 pages)
2006
  Winchester Bank? Executing a Cohesive Strategy in the Post-CRM World
by Nick Wilde and Keith Von Seggern, (Article, 2 pages)
  The Revival of Correspondent Banking: How Today's Tech-Wise Community Banks Are Reinvigorating Demand, by Cathy Glassman (White Paper, 8 Pages)
  Successful Relationships Build Bottom-Line Results
by Mike Inman (Article, 2 Pages)
  End-to-End ATM Management: Making Your Data Pay
by Dennis Boyle (White Paper, 7 Pages)
  In Search of Float Excellence: Right-Sourcing Float in the Era of Payment Electronification
by Bill Duffy (White Paper, 6 Pages)
  In This Corner:  A More Efficient Check-Image-ACH System, Optimized on Customer and Bank Value by Mike Reagan  (White Paper, 8 pages)
  The Missing Middle: Lost in Translation, Between Strategy and Execution
by Keith Von Seggern  (White Paper, 9 pages)
  Accountable Mail Tracking: Four Ways to Justify Internal Track-and-Trace Investments
by Kevin Wilson  (White Paper, 8 pages)
  The Payments Transition: Experience Is the Best Teacher
by Rod Springhetti  (Article, 1 page)
  A Matter of Balance: The Role of Total Utility in the Fee Income Value Exchange
by Jeff Burton  (Article, 2 pages)
  Model Behaviour – From Product to Customer
by Blake Williams  (Article, 1 page)
  The BPO Tipping Point: Pointing to Long-Term Value
by Bob Olson  (White Paper, 5 pages)
  Contemplating Remote Deposit Capture? Questions for Assessing Your Business Case
by J. D. (Denny) Carreker and Suzette Massie (Article, 2 pages)
  Know Which Game You are Playing…and How to Win It
by Suzette Massie (Article, 2 pages)
   
2005
  Turning Vision into Value Requires Flawless Execution 
by Blake Williams  (Article, 2 pages)
  One Size Fits Nobody: Remote Deposit Capture in an Enterprise Payments World
by J. D. (Denny) Carreker and Suzette Massie  (White Paper, 14 pages)
  Wire Fraud: A Costly Blind Spot for Banks?, by the Carreker Risk Solutions Division
(White Paper, 14 pages)
  A Fee by Any Other Name: Would Consumer Liquidity Revenue Smell as Sweet?
by Steve Wolfson  (White Paper, 5 pages)
  Mobilising the Value Chain by Blake Williams  (Article, 2 pages)

Better, Cheaper, Faster, Now Repeat:  The Transformational Offshore Imperative in the Age of Payment Electronification (PDF)  by Bob Olson  (White Paper, 5 pages)

  Transforming Your Back Office: Securing a Competitive Advantage With Offshore Business Process Outsourcing, by Bob Olson  (Article, 2 pages)
  Rules-Based Check Fraud Systems Offer Community Banks More Than Just Fraud Savings
by Cason Burdine and Steven Schaeffer  (Article, 2 pages)
  Retail Banking Revenue After a Winter of Discontent
March (Article, 2 pages)
2004
Wanting In or Wanting Out 
by Robert Hall  (Monthly column, 1 page)
Rules for Central Governance — Practices for Community
by Robert Hall  (Monthly column, 1 page)
Ensuring Organic Revenue Growth:
An Interview with Keith Von Seggern (Article, 2 pages)
Make the Right Moves in Your Payments Strategy: Payments Planning in a Post-Check 21 Environment
by Steve Hill (Article, 2 pages)
The Domino Effect of Check 21: Paving a Path for Banks to Redefine and Reclaim the Payment System
by J.D. "Denny" Carreker  (White paper, 8 pages)
Rooting for Small, by Robert Hall  (Monthly column, 1 page)
Revenue Enhancement - Time to change to a more successful route to increased revenues? by Michael MacGeoch and Matthew Booth  (Article, 3 pages)
Hunger for Hope, by Robert Hall  (Monthly column, 1 page)
Beyond October 28: Critical Issues to Consider in Your Image Exchange Strategy
by Rod Springhetti  (Article, 2 pages)
Prospect or Suspect? Or, How You Can Converge Your Risk and Customer Management Initiatives to Get Compliance for Free
by Nick Wilde  (Article, 2 pages)
The Unanticipated Risk Implications of Check 21
by the Carreker Risk Solutions Division (White Paper, 10 Pages)
Corporations and Customers: Looking for a Few Good Metrics
by Robert Hall  (Monthly column, 1 page)
Check 21: Get Ready, Change is Coming!
by Mike Reagan  (Article, 4 pages)
Divided, by Robert Hall  (Monthly column, 2 pages)
Forging Your Bank’s Link in the New Currency Supply Chain
by Bob Blacketer and Brian Evetts  (White paper, 10 pages)
Check 21 and Corporate Customer Retention: Getting Them Ready for October
by Rick Kuhn  (White paper, 11 pages)
Outsourcing the Customer Relationship
by Robert Hall  (Monthly column, 1 page)
Sales Management by Incentive: Trust for Sale
by Robert Hall  (Monthly column, 1 page)
Offshoring Payments Processing: Payments Experts Only Need Apply   
by Jay Mehaffey and Bob Olson  (White paper, 5 pages)
Float and the Domino Effect of Check 21: The Myth of the Disappearing Float
by Rick Kuhn  (White paper, 4 pages)
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